Full job description

POSITION SUMMARY

The Comfort Advisor is a professional representative of Rogers Heating & Cooling. This role is to deliver the most efficient, highest quality experience in residential HVAC sales. They will meet with clients in their homes to discuss their heating and cooling needs and present solutions to make their personal space more comfortable. Additionally, they will develop marketing strategies to reach new customers and maintain relationships with current customers to determine other needs.

ABOUT THE COMPANY

We areRogers Heating & Cooling, we provide HVAC, plumbing and electrical home services and we are growing by the day. Our mission is to provide world class experiences for our customers by making their homes comfortable the right way, the first time, every time. We are reliable, organized, goal oriented, efficient, responsible and service driven in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process.

OBJECTIVES

? Meeting the client’s needs and wants while meeting the minimum budgeted sales as outlined below

? Prepare and present home energy improvement proposals to homeowner’s in-person at their home

? Selling home service products and meeting established company standards and sales expectations

? Understand and capably present financing options that are offered by approved financing companies

? Actively follow-up on all sales leads and customer requests

? Provide excellent customer service. Our comfort advisors own the job from the sales presentation through the installation of the equipment including any follow-up visits

? Complete all paperwork in a timely and accurate manner. The Comfort Advisor is responsible for financing paperwork as well as ensuring collection of cash payments.

? Develop options for each client to match their needs, wants and budgets.

? Demonstrate a thorough understanding of the products and services we provide.

? Conduct daily activities with the highest level of honesty and integrity, and always display a positive attitude toward fellow team members.

? Able to work individually and as part of a team to ensure superior customer satisfaction and positive working environment.

COMPETENCIES

? Self-starter, reliable, flexibility with hours

? Exceptional customer service skills

? Be able to operate a smartphone and tablet

? Be willing to travel out of town up to a week at a time for training

? Possess basic and/or advanced trade experience preferred

? Present and communicate professionally (written and verbal)

? Excellent interpersonal communication skills

? Able to work both independently and as part of a team

EDUCATION AND EXPERIENCE

? High School Diploma or GED Required

? Associate Degree preferred, but not required

? Must possess a valid state driver’s license and clean driving record

? Must be able to pass criminal background check

? No experience required

PHYSICAL REQUIREMENTS

? Ability to spend prolonged periods of time standing, sitting, or walking

? Must be able to lift at least 50lbs

? Will be in proximity to hazardous conditions, equipment, and situations

? Employees may be exposed to moderate levels of noise and wildlife - birds, rodents, etc. (living and/or dead)

? Wear safety attire, such as goggles or other protective clothing

? Could be exposed to sounds and noise levels that are uncomfortable and distracting

? Work in high or elevated places

? Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Rogers Heating & Cooling recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

Job Type: Full-time

Pay: $75,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Compensation Package:

• Uncapped commission

Schedule:

• Day shift
• Weekends as needed

Work Location: In person