Full job description

• Sentara Halifax Regional Hospital South Boston, VA is seeking to hire a Full Time; Rotating Shift Communications Assistant
• This is an entry level position for a high school grad who has keyboarding skills of at least one year.
• We strongly prefer candidates who have worked previously in a healthcare setting + 1 year of customer service
• Entry level position, Sentara Communication Assistants play a critical role within the organization facilitating all emergent and non-emergent communication both externally and internally.
• Our Centralized Hospital Communications Center is responsible for all Sentara Hospitals and free-standing emergency departments. (Currently 12 hospitals and 4 FSEDs).
• External call facilitation will generally include, but is not limited to, looking up patient information for friends and family members of patients and transferring customers to appropriate departments throughout the organization.
• Internal call facilitation will generally include utilizing complex on-call schedules with escalations and facilitating nurse to physician and physician to physician communication to include emergent consultations.
• Will assist with training new employees at your level and additional duties as assigned.

Sentara Healthcare offers outstanding benefits.

• Tuition assistance and Student Loan Repayment Benefit
• Health, Dental, Vision and Medical insurance
• Generous Paid Annual Leave, Parental and Caregiver Leave
• Retirement with match
• Adoption, Infertility, and Surrogacy Reimbursement
• Career and personal development opportunities
• Reward programs for health and wellness